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Casebook of Organizational Behavior

Booklet by means of DuBrin, Andrew J

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5. How much emphasis should the executives at Southwestern Metals have placed upon the Consumer Reference report? What should Marshall Goulden have done after he listened to Olaf Scher's comments about the Consumer Reference Bureau? What emphasis should be placed upon background checks in making management selection decisions? What should Olaf do about the negative report about him on file at the Consumer Reference Bureau? Would y o u consider the information obtained by the Consumer Reference Bureau to be objective or subjective information?

Fein, Mitchell. " J o b Enrichment: A Réévaluation," Sloan Management Review, V o l . 15, Fall 1973, 69-88. H. and Lee, Sang M. "Salary Equity: Its Determination, Analysis, and Correlates," Journal of Applied Psychology, V o l . 56, August 1972, 283-292. Greene, Charles N. "Causal Connections Among Managers' Merit Pay, Job Satisfaction, and Performance," Journal of Applied Psychology, V o l . 58, June 1973, 95-100. , Hagen, Eileen L. , Robert J. " A Factor Analytic Test o f the Porter-Lawler Expectancy Model of Work Motivation," Personnel Psychology, V o l .

Our small corporate staff is very creative. Y o u have to be creative to prosper in this field. Applied creativity is undoubtedly the number one success factor in our business. I'll give y o u a few examples o f the creative approaches we have used to promote our Mini-Subs, Maxade, and the total concept o f our restaurants. ' campaign. Every employee o f our firm, from Maxwell Farns worth down to the minimum wage floor mopper, wears a button whose initials signify our business m o t t o : Quality, Service, Tidiness.

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