By Marian Thomas
Hugely available and enjoyable to learn, this ebook will express clients tips on how to get their angle to paintings for them, instead of opposed to them. The strategies supplied train one to think in themself, tips to assault own difficulties head-on, how one can search for the brilliant part in each scenario, and the way to depend upon a feeling of humor. via studying the right way to triumph over disappointments and screw ups, clients will in achieving larger good fortune of their lives.
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Extra info for A New Attitude: Achieving Personal and Professional Success By Keeping a Positive Mental Outlook
__________________________________________________ 2. __________________________________________________ 3. __________________________________________________ 4. __________________________________________________ 5. __________________________________________________ Think about this transition and the difference it will make by changing negative self-talk into positive self-talk. Make a conscious effort to do this any time you catch yourself making negative statements. Carry a small index card with with you for the next three weeks.
You, too, can be confident and self-assured. All it takes is a positive mental attitude. The Theory of Self-fulfilling Prophecy The self-fulfilling prophecy is a well-known theory that says the more you expect from a situation, the more you will get. In other words, if you expect to be successful, you will be successful. Similarly, if you expect to fail, you probably will. Positive expectations about other people and optimism about life pay hefty dividends. Research on the phenomenon Page 16 of self-fulfilling prophecies provides ample evidence that other people act in ways that are consistent with our expectations of them.
Ask for Help If you find yourself in a situation where you feel you're losing control, ask your supervisor or a co-worker to take over for you. Page 46 Customer attitude How do you like to be treated when you are shopping? List the behaviors or attitudes below. + D _______________________________________________________ + D _______________________________________________________ + D _______________________________________________________ + D _______________________________________________________ + D _______________________________________________________ + D _______________________________________________________ + D _______________________________________________________ + D _______________________________________________________ + D _______________________________________________________ Circle the plus (+) sign if you usually exhibit these behaviors or attitudes when working with your customers.